Why book directly?


Book online and receive some fantastic benefits


THE LOWEST PRICE - We guarantee that you can book on our website at the cheapest public price.


THE MOST FLEXIBLE CANCELLATION CONDITIONS - You can cancel your booking free of charge via our website up to 24 hours before arrival

Cancel without additional charges, except for all non-refundable rates.


NO HIDDEN CHARGES, RESERVATION OR SERVICE FEES - Many online travel sites charge an additional fee for reservations, we do not.


PREFERENTIAL TREATMENT FOR REQUESTS - Speak to us directly and get the best Serwir experience.



TRAINED AND RESPONSIBLE SERWIR RESERVATION SPECIALISTS - The professional Reservation team will offer you a personalized service and ensure that you are helped as best as possible. If you have any questions, we are at your service 24 hours a day.


How does the best price guarantee work?

Hotel Serwir's "Best Rate Guarantee" applies only to rates available to the general public. Please note that you must first make your reservation through our website before you can file a claim. All claims must be filed by email as described below. If you find a lower public rate for Hotel Serwir on a competing website within 2 hours of reserving your hotel reservation for the same room type, date, payment terms (e.g. full refund) and restrictions, please read the information below on how to file. If your claim is successful, Hotel Serwir will match the difference between the nights reserved and the lower found rate. Rooms on the other websites must be bookable on the Internet during verification time.


Make a claim

Please forward your reservation confirmation that you received from Hotel Serwir together with the following information:-Your full name-Your reservation number-Your arrival date-The number of nights of your stay-A print screen of the website where you noticed the lower price and the website address

Please send this information to info@serwir.be.